Welcome to BRD Cabs Jaipur. These Terms and Conditions govern your use of https://brdcabsjaipur.com/ and the taxi, cab rental, transportation, sightseeing, and travel-related services offered through BRD Cabs Jaipur.
Our services may include local taxi bookings, airport transfers, one-way and round-trip journeys, outstation cabs, Rajasthan tours, pilgrimage trips, group transportation, Tempo Traveller rentals, and vehicle arrangements for weddings, events, and corporate travel.
By accessing our website, submitting an enquiry, or confirming a booking with us, you agree to the terms applicable to your use of the website and the services you request.
Please read these terms carefully before making a booking.
1. Enquiries and Booking Confirmation
Customers may contact BRD Cabs Jaipur through the contact options provided on our website to request availability, pricing, and booking assistance.
Submitting an enquiry or receiving a quotation does not, by itself, guarantee that a vehicle has been reserved.
A booking will be considered confirmed when the relevant booking details have been agreed upon and BRD Cabs Jaipur has communicated confirmation through an appropriate channel. Where an advance payment is required, the booking may also be subject to receipt of that payment.
Customers should retain their booking confirmation and review the following details before travelling:
Pickup date and time.
Pickup and drop-off locations.
Destination and route, where specified.
Vehicle category and passenger capacity.
Trip type and duration.
Agreed fare and payment arrangements.
Included services and any additional charges.
Applicable cancellation or rescheduling conditions.
Please inform us promptly if any booking detail is incorrect.
2. Information Required for Booking
To help us arrange the appropriate vehicle, customers should provide accurate information about their journey.
This may include travel dates, pickup and drop-off locations, number of passengers, luggage requirements, preferred vehicle category, trip duration, and any specific travel requirements.
Incorrect or incomplete information may affect vehicle selection, pricing, scheduling, or our ability to fulfil the booking.
Customers are responsible for informing us of important changes to their travel plans as early as reasonably possible.
3. Fares and Quotations
All fares displayed on the BRD Cabs Jaipur website are indicative starting prices unless expressly stated otherwise. They are not necessarily the final price for every route or booking.
The final quotation may depend on factors such as:
Pickup and destination locations.
Total distance and trip duration.
Vehicle category and passenger requirements.
One-way, round-trip, local, or multi-day travel.
Date and time of travel.
Waiting time or additional stops.
Tolls, parking, interstate or other applicable taxes, permits, and route-related charges.
Driver allowance, night charges, or other applicable charges, where relevant and communicated.
Changes to the original itinerary or booking requirements.
Customers should confirm which charges are included in the quoted fare and which, if any, are payable separately before confirming a booking.
Where a quotation specifies a particular scope of service, additional journeys, extra stops, extended hours, or material itinerary changes may require a revised quotation.
4. Payments
Payment arrangements, including any advance payment, balance payment, and accepted payment method, will be communicated during the booking process.
Customers must follow the agreed payment schedule and use verified payment instructions.
Where an advance payment is required, the booking may remain unconfirmed until the required payment and confirmation conditions have been satisfied.
Customers should retain transaction references or receipts for payments made.
Any payment-related dispute should be raised with BRD Cabs Jaipur promptly, with the relevant booking and transaction details.
5. Vehicle Availability and Substitution
All bookings are subject to vehicle and driver availability.
We make reasonable efforts to arrange the vehicle category agreed upon during booking. If the originally agreed vehicle becomes unavailable because of an unforeseen operational issue, we will communicate with the customer to discuss an appropriate alternative or other available resolution.
A substitute vehicle should not be assumed to be accepted automatically where the substitution materially changes the agreed service. Any revised fare or other material change should be communicated before proceeding, wherever reasonably practicable.
6. Pickup, Drop-Off and Waiting Time
Customers should provide a correct pickup address, reachable contact number, and accurate pickup time.
Please remain reachable around the scheduled pickup time and inform us promptly if you expect to be delayed.
Airport pickups, railway station pickups, hotel pickups, and other scheduled collections may require coordination based on arrival details, traffic, access restrictions, and the information provided during booking.
Waiting time, extended stops, missed pickups, or changes in pickup arrangements may affect the service or result in additional charges where applicable and communicated under the booking terms.
Customers should confirm any special waiting-time arrangements in advance.
7. Changes to Bookings
Requests to change the travel date, pickup time, destination, vehicle category, passenger count, trip duration, or itinerary should be communicated as early as possible.
All changes are subject to availability and agreement.
A change may result in a revised fare, additional charges, or a different vehicle arrangement. We will communicate material changes to the quotation before proceeding, wherever reasonably practicable.
Changes should not be considered confirmed until they have been acknowledged by BRD Cabs Jaipur.
8. Cancellation and Refunds
Customers who need to cancel a booking should contact BRD Cabs Jaipur as soon as possible using the official contact options available on our website.
Cancellation charges, if applicable, depend on the booking conditions communicated at the time of confirmation, including the type of journey, notice provided, advance arrangements, and any third-party commitments already made.
Where a refund is due, the amount and processing arrangements will be determined according to the applicable booking terms, the payment method, and relevant legal requirements.
Customers should not assume that every cancellation qualifies for a full refund. Any applicable deductions, non-refundable charges, or special cancellation conditions should be communicated as part of the booking arrangements.
For cancellation or refund enquiries, customers should provide their booking details and relevant payment reference.
9. Delays and Unforeseen Circumstances
Road journeys may be affected by traffic congestion, weather conditions, road closures, diversions, vehicle breakdowns, public events, government restrictions, or other circumstances beyond our reasonable control.
We will make reasonable efforts to communicate material delays or operational changes when we become aware of them.
However, we cannot guarantee exact arrival times in circumstances beyond our control. Customers travelling to airports, railway stations, examinations, appointments, or other time-sensitive destinations should allow sufficient extra travel time.
Any alternative arrangements or changes to a journey will depend on the circumstances, availability, and the applicable booking agreement.
10. Customer Responsibilities
Customers using our services are expected to:
Provide accurate booking and contact information.
Follow agreed pickup and payment arrangements.
Treat drivers and service personnel respectfully.
Follow applicable traffic, safety, and legal requirements.
Avoid carrying prohibited or unlawful items.
Avoid damaging or misusing the vehicle.
Inform the driver or relevant contact promptly about a significant issue during the journey.
Ensure that the number of passengers and amount of luggage are appropriate for the booked vehicle.
Follow reasonable safety instructions during travel.
Customers may be responsible for loss or damage caused by their unlawful actions, negligence, or misuse of the vehicle, subject to applicable law.
11. Driver and Passenger Safety
Passenger and road safety are important considerations for every journey.
Drivers are expected to operate vehicles in accordance with applicable traffic laws and safety requirements. Customers must not request or pressure a driver to speed, drive recklessly, violate traffic rules, or undertake an unsafe manoeuvre.
The driver may need to adjust the route, stop temporarily, or delay departure where reasonably necessary because of safety concerns, road restrictions, or vehicle-related issues.
Passengers should use available seat belts and follow applicable safety instructions.
12. Luggage and Personal Belongings
Customers are responsible for their luggage, valuables, and personal belongings during travel.
Please check the vehicle before leaving it at the end of the journey. If an item is left behind, contact BRD Cabs Jaipur promptly and provide a description of the item and relevant journey details.
We will make reasonable efforts to help locate reported belongings, but recovery cannot be guaranteed.
Any responsibility for lost, stolen, or damaged property will be assessed according to the circumstances and applicable law.
13. Outstation Trips and Multi-Day Tours
Outstation journeys and multi-day tours must follow the itinerary, duration, route, and inclusions agreed upon during booking.
Additional sightseeing stops, route diversions, overnight stays, extended travel days, or changes to the itinerary may affect the total fare and should be agreed upon in advance.
Customers should confirm whether tolls, parking, state taxes, driver allowance, accommodation, sightseeing tickets, guide fees, and other trip expenses are included in their quotation.
Unless expressly included in the booking confirmation, customers should not assume that third-party expenses or attraction entry fees are part of the cab fare.
14. Third-Party Services
Certain services associated with a journey may be provided by independent third parties, such as vehicle operators, hotels, tour guides, activity providers, or other travel suppliers.
Where third-party services are involved, their availability, conditions, and performance may be subject to their own terms and applicable arrangements.
We will make reasonable efforts to coordinate services that form part of an agreed booking. However, matters outside our control may affect the delivery of third-party services.
Any specific responsibility or remedy will depend on the service arranged, the booking agreement, and applicable law.
15. Website Information and Fare Accuracy
We aim to keep the information on our website useful and up to date. However, service descriptions, route information, photographs, vehicle details, availability, and indicative fares may change over time.
Website prices are provided for general guidance unless a specific quotation confirms the final price for your booking.
In the event of a difference between a general website listing and a subsequently confirmed booking quotation, customers should contact us to clarify the agreed service and fare before making payment.
We reserve the right to correct genuine typographical, technical, or pricing errors, subject to applicable law and any booking already confirmed.
16. Acceptable Website Use
You agree to use our website for lawful purposes and in a manner that does not interfere with its operation or other users.
You must not:
Submit knowingly false or misleading booking information.
Attempt unauthorized access to website systems or data.
Introduce malicious code or interfere with website security.
Copy, republish, or commercially exploit website content without appropriate authorization.
Use the website for fraudulent, unlawful, or harmful activities.
We may take reasonable steps to protect our website, customers, and business from misuse, subject to applicable law.
17. Intellectual Property
Unless otherwise stated, the text, branding, design elements, images, and other original materials published on the BRD Cabs Jaipur website are owned by or used with permission by the relevant rights holder.
You may access and use website content for personal, informational purposes. Reproduction, commercial reuse, redistribution, or modification of protected material requires appropriate permission unless permitted by law.
Third-party names, marks, or materials remain the property of their respective owners.
18. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
Subject to that principle, BRD Cabs Jaipur will not be responsible for losses arising solely from circumstances beyond its reasonable control, including unexpected road closures, severe weather, government restrictions, or third-party service interruptions.
Any claim relating to a booking will be assessed in light of the agreed service, the circumstances of the incident, applicable law, and the responsibilities of the relevant parties.
Nothing in this section removes any rights or remedies that customers may have under applicable consumer-protection or other laws.
19. Force Majeure
Performance of a booking may be affected by events beyond reasonable control, including natural disasters, severe weather, public emergencies, strikes, road closures, government orders, civil disturbances, or other comparable events.
Where such circumstances affect a journey, we will make reasonable efforts to communicate with the customer and discuss practical alternatives where available.
Any rescheduling, cancellation, additional costs, or refund will be handled according to the circumstances, the applicable booking conditions, and relevant law.
20. Privacy
Personal information provided during enquiries and bookings may be handled in accordance with our Privacy Policy.
For details about the information we collect, how we use it, and the circumstances in which it may be shared, please review our Privacy Policy:
https://brdcabsjaipur.com/privacy-policy/
21. External Links
Our website may contain links to external websites or services for information and convenience.
We do not control all third-party content, availability, or policies. Visiting an external website is at your own discretion, and you should review its applicable terms and privacy policy.
22. Changes to These Terms
We may revise these Terms and Conditions to reflect changes in our services, business practices, website functionality, or applicable legal requirements.
The revised version will be published on this page with an updated revision date. Changes will apply as permitted by law and will not override rights or obligations that cannot lawfully be changed.
Customers should review the terms relevant to their booking before confirming a new service.
23. Governing Law and Disputes
These Terms and Conditions are subject to the laws applicable in India.
Any dispute arising from website use or a booking should first be raised with BRD Cabs Jaipur so that the parties may attempt to resolve the matter through communication.
Where a dispute cannot be resolved informally, it will be handled by the courts or other competent authorities having jurisdiction under applicable law. Nothing in these terms limits any non-waivable rights available to consumers.
24. Contact BRD Cabs Jaipur
For questions about these Terms and Conditions, booking confirmation, fares, cancellations, refunds, or changes to a journey, please contact us through our official website.
Business: BRD Cabs Jaipur
Website: https://brdcabsjaipur.com/
Contact page: https://brdcabsjaipur.com/contact-us/
We recommend confirming the fare, inclusions, payment arrangements, and applicable cancellation conditions before finalizing your cab booking.
Thank you for considering BRD Cabs Jaipur for your local, airport, sightseeing, and outstation travel needs.