At BRD Cabs Jaipur, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we may collect, use, store, and share personal information when you visit our website, submit an enquiry, request a taxi fare quotation, or make a cab booking through our website or communication channels.
BRD Cabs Jaipur provides local taxi services, airport transfers, outstation cab bookings, one-way and round-trip taxi services, sightseeing trips, Rajasthan tours, pilgrimage transportation, and other travel-related services.
By using our website or voluntarily providing your information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.
1. Information We May Collect
Depending on the nature of your enquiry or booking, we may collect the following information:
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Contact information: Name, mobile number, email address, and other contact details you choose to provide.
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Travel information: Pickup and drop-off locations, travel dates, pickup times, destinations, and trip duration.
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Booking preferences: Vehicle category, number of passengers, luggage requirements, sightseeing preferences, and special travel requests.
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Communication details: Messages, enquiries, quotation requests, and other information shared through our website, phone, WhatsApp, or email.
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Transaction information: Booking references, payment status, invoices, and relevant transaction details where applicable.
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Technical information: Certain information about your browser, device, IP address, pages visited, and website interactions may be collected through server logs, cookies, or analytics tools, where enabled.
We aim to collect information that is reasonably necessary to respond to enquiries and arrange the services requested by customers.
2. How We Collect Information
We may collect information when you:
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Fill out a contact or enquiry form on our website.
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Request a quotation for local or outstation taxi services.
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Contact us by phone, WhatsApp, or email.
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Confirm or modify a cab booking.
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Browse our website, where technical information is collected automatically.
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Communicate with us regarding a complaint, cancellation, refund, or other service-related matter.
Providing information through an enquiry is generally voluntary. However, certain details may be necessary to prepare an accurate quotation or fulfil a booking.
3. How We Use Your Information
BRD Cabs Jaipur may use your information for the following purposes:
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To respond to enquiries and provide fare quotations.
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To check vehicle availability and coordinate cab bookings.
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To arrange pickup, drop-off, airport transfers, and outstation journeys.
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To understand your vehicle, route, and travel requirements.
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To communicate booking confirmations and relevant journey details.
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To coordinate with drivers or service providers involved in your booking.
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To manage booking changes, cancellations, complaints, and customer support.
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To maintain business, accounting, and transaction records.
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To improve our website, services, and customer experience.
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To protect against fraud, misuse, unauthorized activity, and security risks.
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To meet applicable legal, regulatory, and record-keeping obligations.
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To send promotional communications where appropriate and permitted by law.
We do not intend to use personal information for purposes unrelated to our business operations or your travel requirements without an appropriate legal basis.
4. Sharing of Personal Information
We do not sell your personal information as a business activity.
However, we may share relevant information when reasonably necessary to provide our services or operate our business. Depending on the circumstances, this may include sharing information with:
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Drivers and vehicle operators assigned to your booking.
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Third-party transport providers involved in fulfilling your journey.
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Payment service providers, banks, or other transaction-related providers, where applicable.
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Website hosting, maintenance, security, and technical service providers.
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Professional advisers or authorized representatives when necessary.
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Government authorities, courts, or law enforcement agencies where disclosure is required or permitted by law.
For example, your name, contact number, pickup location, and journey details may need to be shared with the assigned driver to coordinate your pickup.
We seek to limit information sharing to what is reasonably necessary for the relevant purpose.
5. Payment Information
Where a payment is required for a booking, the transaction may be handled through the payment method or service provider agreed upon with the customer.
We do not ask customers to share unnecessary financial information through public website forms or unsecured communication channels. The handling of payment credentials by banks, payment gateways, or other payment providers is subject to their own terms, security measures, and privacy policies.
Customers should verify payment instructions directly with BRD Cabs Jaipur before transferring money and should retain relevant payment receipts or transaction references.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.
Depending on the tools enabled on the website, these technologies may collect information about pages visited, browser type, device information, referral sources, and general browsing activity.
You can manage or disable cookies through your browser settings. Some website functions may not work as intended if certain cookies are disabled.
7. Analytics and Advertising Services
If analytics or advertising tools are enabled on our website, third-party providers may process certain technical or browsing information to measure website performance, understand visitor interactions, or evaluate advertising effectiveness.
Such providers may handle information according to their own privacy policies and applicable settings. We will update this policy if our relevant data-processing practices materially change.
8. Third-Party Websites and Services
Our website may contain links to external websites, maps, communication platforms, payment services, or other third-party resources.
These external services operate independently and may have their own privacy policies, cookies, and data-handling practices. BRD Cabs Jaipur does not control the privacy practices of third-party websites.
We recommend reviewing the applicable privacy policy before submitting personal information to an external service.
9. Data Security
We take reasonable technical and organizational measures, appropriate to the nature of the information and our operations, to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or data storage can be guaranteed to be completely secure. Customers should avoid sharing passwords, payment credentials, or unnecessary sensitive information through ordinary messages or public channels.
10. Data Retention
We retain personal information for as long as reasonably necessary to respond to enquiries, manage bookings, provide customer support, maintain business records, resolve disputes, and meet applicable legal or accounting obligations.
The retention period may vary depending on the type of information, the nature of the transaction, and the applicable requirements. When information is no longer reasonably required, we may delete or securely dispose of it, subject to any legal obligation to retain it.
11. Your Privacy Choices and Requests
Subject to applicable law, you may contact us to:
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Request information about personal data we hold about you.
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Request correction of inaccurate or outdated information.
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Request deletion of personal information where legally permissible.
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Ask questions about how your information is used or shared.
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Withdraw consent where processing depends on your consent.
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Opt out of promotional communications where applicable.
Some information may need to be retained for completed bookings, financial records, legal compliance, or dispute resolution.
We may need to verify your identity and request sufficient details to process a privacy-related request.
12. Children’s Privacy
Our website and cab services are intended for people arranging travel services, including adults booking journeys for families or groups. We do not knowingly seek unnecessary personal information directly from children.
Where information about a child is necessary for a travel arrangement, a parent, guardian, or appropriately authorized adult should provide the relevant details.
13. External Communication Channels
If you contact BRD Cabs Jaipur through phone calls, WhatsApp, email, or another third-party communication platform, the information you provide may be used to respond to your enquiry, prepare a quotation, coordinate a booking, or provide customer support.
Your use of these platforms is also subject to their respective terms and privacy practices.
14. Legal Compliance
We may collect, process, retain, or disclose personal information as necessary to comply with applicable laws, respond to lawful requests, protect our rights, prevent fraud, or address disputes.
Our handling of personal information is intended to follow applicable Indian data-protection and other relevant legal requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or applicable legal requirements.
Any revised version will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
16. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact BRD Cabs Jaipur through our official website’s contact page.
Business: BRD Cabs Jaipur
Website: https://brdcabsjaipur.com/
Contact page: https://brdcabsjaipur.com/contact-us/
Please provide sufficient details about your enquiry so that we can understand and respond to your request appropriately.
We value the trust our customers place in us and aim to handle personal information responsibly while helping them plan their journeys.